Subscription terms

Before launch

Subscriptions are being prepared. Billing is not active during prelaunch testing, and using the app during this period does not start a free trial or authorize a charge.

One plan for the family

The Family Annual plan is US $29.99 per year. It covers the family owner, connected caregivers and child profiles in one Family Motivator family on the website and iPhone app. Each separately created family needs its own plan. The family owner manages purchases.

Free trial and renewal

Eligible Apple Accounts receive one calendar month free, followed by the annual subscription. Apple offers a one-month introductory trial rather than a fixed 30-day period. Eligibility is determined by Apple; the app and Apple purchase sheet show the offer available to you before you confirm.

The price displayed by Apple for your country or region applies. Your Apple Account is charged after the trial and at each annual renewal unless you cancel before renewal. Cancel at least 24 hours before the trial or current period ends to avoid renewal. For an account that is not eligible for the trial, the annual payment starts when you subscribe.

Cancellation, restoration and refunds

Manage or cancel your subscription in Apple Subscriptions. Cancelling future renewal does not delete your family records. Apple determines the access end date shown in Account. To recover a purchase on another device, sign in to the same Family Motivator family and Apple Account, then choose Restore purchases in the iPhone app.

Deleting the app or your Family Motivator account does not cancel Apple billing. Account deletion remains available whether your subscription is active or expired. Refund requests for Apple purchases are handled through Apple’s purchase support.

App terms and privacy

The iPhone app uses Apple’s standard licensed application terms. Our privacy policy explains how family and subscription information is handled. Contact support for help.